All fashion accessories are made to order by me, Silvia. Most orders ship within 2-5 business days (Monday - Friday) of your payment in accordance with the following schedule:
*** Bracelets and necklaces ship within 2 - 3 business days
*** Wallets and toiletry bags ship within 3 - 5 business days
*** Leather bags ship within 5 - 7 business days
All USA shipments include tracking information.
30-day money-back returns on all non-monogrammed items. Customer pays return shipping. Piece must be in original condition, tag must be attached, in original jewelry box or packaging.
Monogrammed and quote items are personalized for an individual and therefore they may not be returned or exchanged.
Please, call Sivani toll free Mon.-Fri. 9am to 6pm ET at 1-855-500-8500 or email at returns@sivanidesigns.com to receive instructions for mailing.
Prices change with metal price fluctuations.
All sales prices are final.
Sivani ships to Canada and U.S. military addresses.
On orders outside the United States, including Canada, customers are responsible for duty and taxes.
Delivery estimates for international orders may vary depending on destination. First Class International Shipping through USPS may take between 2 weeks and 6 weeks.
First Class International Shipping via USPS does not include tracking information. All other shipping options via UPS and USPS Express mail include tracking information.
We'd love to help: call 1-855-500-8500 from 9am to 6pm ET Monday-Friday
Email us, we'll respond right away